Category: All Resources

Immigration Research West: Yazidi Resettlement in Canada – Final Report 2018

ABSTRACT In 2017, Canada resettled 1,215 Yazidis (IRCC personal communication) refugees who have experienced extreme violence, torture, and displacement at rates that astonished the international community. Early reports from settlement agencies in Canada reveal that the high degree of trauma Yazidis have experienced has made their resettlement and integration very difficult. Almost all the Yazidis…

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Improving Settlement Services Across Canada

The House of Commons Standing Committee on Citizenship and Immigration has just released its report on Improving Settlement Services Across Canada.  The report was presented to the House on June 19, 2019. The Committee studied settlement services provided for newcomers focusing on the range of services available and best practices in service delivery; criteria for…

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Manitoba Settlement Guidebook & Checklist for Private Sponsors

This Settlement Guide Book was created to meet the needs of Manitoba Sponsorship Agreement Holders (SAHs), their Constituent Groups, Group of Five, and Community Groups who would like to engage in sponsoring refugees in Canada. We hope that this Guidebook will support private sponsors and as well as offer concrete guidance to those working to…

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MANSO: Accessible Customer Service Standards Course

In partnership with the Society for Manitobans with Disabilities and English Online, MANSO is launching an online course for staff and volunteers of our member organizations to learn about the Accessible Customer Service Standards that are part of the Accessibility for Manitobans Act. The Accessibility for Manitobans Act became law in Manitoba in December 2013.  It establishes a process to…

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New IRCC Settlement Language Videos

IRCC has released two new settlement language videos that can be shared widely with staff and newcomers alike: Language training options for newcomers to Canada describes the language training and learning opportunities offered through the Settlement Program. This video will help newcomers understand what they can expect from different types of language programming, including formal…

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A Principles-based Approach to Supporting LINC Learners

AMSSA (B.C.’s umbrella organization) has just launched this new guide, A Principles-based Approach to Supporting LINC Learners.  The guide is meant to respond to Language Instruction for Newcomers to Canada (LINC) service providers’ need for tools and supports to meet the objectives of IRCC funded language training.  These supports are needed even more as newcomer…

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AAISA Summit Report 2017 (Alberta)

With support from Immigration, Refugees and Citizenship Canada (IRCC), AAISA convened a three-day summit from October 30 – November 1, 2017 to facilitate communication between funders, members, and stakeholders. Discussions focused on current trends, successes, gaps and challenges within the sector, and additionally highlighted promising practice among service providers and community organizations.  Please find the…

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AAISA: Building Champions of Anti-Racism and Anti-Islamophobia: A Practice Guide for Alberta’s Settlement Community

Building Champions of Anti-Racism and Anti-Islamophobia: A Practice Guide for Alberta’s Settlement Community (the ‘Practice Guide’) is a practical manual of principles, tools, resources and case examples that can help professionals, organizations, government or communities address racism and Islamophobia at an individual, community, or systems level. An online learning component will function alongside the Practice…

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Accessibility for Manitobans Act: Tools to Support Accessibility

Manitoba’s Disabilities Issues Office (DIO) supports The Accessibility for Manitobans Act with a variety of tools to help expand knowledge and action on accessibility. The Accessibility Standard for Customer Service requires policies and training to provide services in an efficient, fair and respectful manner.  The deadline for non-profits to comply is November 2018.  The word “customer” means…

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