Category: Diversity, Accessibility and Inter-cultural Communication

MANSO: Accessible Customer Service Standards Course

In partnership with the Society for Manitobans with Disabilities and English Online, MANSO is launching an online course for staff and volunteers of our member organizations to learn about the Accessible Customer Service Standards that are part of the Accessibility for Manitobans Act. The Accessibility for Manitobans Act became law in Manitoba in December 2013.  It establishes a process to…

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AAISA: Building Champions of Anti-Racism and Anti-Islamophobia: A Practice Guide for Alberta’s Settlement Community

Building Champions of Anti-Racism and Anti-Islamophobia: A Practice Guide for Alberta’s Settlement Community (the ‘Practice Guide’) is a practical manual of principles, tools, resources and case examples that can help professionals, organizations, government or communities address racism and Islamophobia at an individual, community, or systems level. An online learning component will function alongside the Practice…

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Accessibility for Manitobans Act: Tools to Support Accessibility

Manitoba’s Disabilities Issues Office (DIO) supports The Accessibility for Manitobans Act with a variety of tools to help expand knowledge and action on accessibility. The Accessibility Standard for Customer Service requires policies and training to provide services in an efficient, fair and respectful manner.  The deadline for non-profits to comply is November 2018.  The word “customer” means…

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BUILDING A FOUNDATION FOR CHANGE: Canada’s Anti-Racism Strategy 2019-2022

Building a Foundation for Change: Canada’s Anti-Racism Strategy 2019–2022 was launched on June 25th, 2019 and helps advance the Government of Canada’s vision of fostering and promoting a more inclusive and equitable country for all Canadians. A key pillar of the strategy is the establishment of a new Anti-Racism Secretariat that will lead a whole-of-government…

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Canadian Race Relations Foundation: Competencies for the Management of Diversity

Community-based training for educators and community leaders in the management of diversity In this guide for practitioners, the focus is on cultural diversity and identity and how these impact citizenship skills and competencies. The guide covers themes and topics for professional development related to how to integrate and teach diversity in a global world.

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CCR: Promoting Positive Opinion Toolkit

“Welcoming refugees benefits both communities where they settle and the people who are able to escape persecution and build new lives. Those involved in welcoming refugees know this well, but not everyone does. There is a constant need to counter misperceptions and promote better understanding about refugees. This toolkit is intended to help us get…

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LGBTQ+ Resources

The following are a range of LBGTQ+ resources for settlement in general, and in some cases, for the EAL classroom AMSSA e-Symposium: LGBTQ Newcomers: Strengthening Support and understanding Webinar – Breaking the ice: Addressing LGBT Issues in the ESOL Classroom AMSSA Webcast:  Exploring Issues Affecting LGBTQ Immigrants and Refugees OCASI:  Positive Space Starter Kit OCASI:  Positive Space Initiative Training Course…

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My Home is Manitoba: Diversity Awareness for Newcomers

The video series My Home is Manitoba showcases our province’s unique multicultural heritage and the benefits of cultural diversity. The video speaks mainly to new immigrants, breaking down the stereotypes they sometimes face, although all Manitobans will find it interesting. There are four 15-minute segments, each with a facilitator’s guide that can also be used…

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Resources on Intimate Partner Violence against Immigrant and Refugee Women

The Violence Against Women Learning Network Newsletter (September 2018 issue) focuses on Violence against Immigration and Refugee Women. The issue is a collaboration between OCASI and the Centre for Research and Education on Violence against Women and Children at Western University. The issue aims to: Counter common misconceptions related to Intimate Parnter Violence (IPV) Examine…

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Tips and Tools for Keeping Documents and Events Accessible

Achieving barrier-free service should be a goal for all service providers.  Below you will find some tips and tools to help you create accessible documents, websites, and events. Web Accessibility in Mind CNIB Clear Print Guidelines Making Word Documents Accessible  Accessible Word Document Checklist   Planning Accessible Events

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