This report assesses the barriers that organizations and service providers of the settlement & integration sector face in engaging volunteers.
“While volunteer efforts cannot replace specialized social service agencies or well-resourced social assistance programs, they offer unique resources that can be an invaluable complement to the services that professional agencies and case workers provide. Yet engaging volunteers or community sponsors is hardly a cost-free or even cost-saving endeavor for most resettlement and integration agencies, and dedicated resources must be provided to establish and maintain effective community engagement.”