This information has been provided by our member organizations for use by other service providers.  Programs are listed alphabetically A-Z.  We will try to keep it up to date as we know things are changing quickly.

Any MANSO member who would like to update their information, please complete an updated survey here or, if necessary, contact us at

MANSO has a list of emergency contacts at agencies, if you need to contact another member urgently, feel free to reach out.


Name of program: Addictions Foundation of Manitoba
City / Town: Winnipeg, Manitoba
Office status: AFM offices are open. Out-patient and community based supports and services will be provided -Via telephone -Virtual – In person
Program status: AFM community based programming is indefinitely suspended where social distancing principals cannot be met. In house treatment remains open.
Client contact: Newcomer Youth and Family Project Tannis Ross 204-250-1912 Femi Oyinloye 204-250-2097 /Youth Intake Myles Hildebrand 204-944-6274
Name of program: African Communities of Manitoba Inc. (ACOMI) – Visible Minority Newcomer Women program
City / Town: Winnipeg
Office status: Office Closed / staff working remotely / receiving phone and email messages
Program status: Program coordinators are in contact with program participants
Client contact: Clients can contact staff by phone, email or social media on any questions
Notes: We are hosting a Daily Hello where clients can call in to a conference call, staff are on the line to provide a friendly check-in to see how clients are doing. In addition, our settlement worker will be contacting any clients that are more vulnerable and not participating in the Daily Hello.
Name of program: A & O: Senior Immigrant Settlement Services
City / Town: Winnipeg
Office status: Office is closed as of March 17, 2020. All staff are working remotely and checking voicemail and email regularly.
Program status: All classes are running through Zoom online.
Client contact: email or phone the office
Notes: We are hosting a Daily Hello where clients can call in to a conference call, staff are on the line to provide a friendly check-in to see how clients are doing. In addition, our settlement worker will be contacting any clients that are more vulnerable and not participating in the Daily Hello.
Name of program: Asessippi Parkland Settlement Services
City / Town: Roblin – Shoal Lake/Hamiota – based in Russell
Office status: Staff full time
Program status: To make an appointment beforehand instead of dropping in.
Client contact: Facebook Messenger, Text, Email or phoning
Name of program: Canadian Muslim Women’s Institute
City / Town: Winnipeg
Office status: The office is open Mondays and Wednesdays. Minimum staff in office. Receiving phone calls and emails.
Program status: Online support group to Somali women in first language on Thursday afternoons. The group will be hosted on Zoom. Please call 204-943-8539 to register or email

Interpretation and Translation services are being given on the phone. Food Bank on alternate Wednesdays is still running. Next Food Bank is 1st April. Only for registered clients from Winnipeg Harvest.

Halal Food Pantry open by appointment.

Taxes done through drop-off forms. Call office between 10-3.

The cooking and sewing programs will soon be offering online classes. Please email or call 204-943-8539 ext. 209 to register.

Client contact: Call our office (204)943-8539 dial (0) for the front desk.
Notes: We are checking in with clients through phone. If there are any Arabic or Somali speaking families that any SPO needs us to contact, please let us know. We are here to help so people don’t feel isolated in these times.
Name of program: Eastman Immigrant Services
City / Town: Steinbach, MB
Office status: Office with less hours/staffed,  working remotely/receiving phone or email inquiries only
Program status: Some programs running remotely if possible
Client contact: Phonecalls/Email
Name of program: EDGE ESL
City / Town: Winnipeg
Office status: Rene Deleurme Centre is closed until further notice.  Staff working from home, available to answer phone calls and emails
Program status: Classes are continuing via alternative delivery methods
Client contact:  or by calling 204-255-5390 (messages are checked daily)
Name of program: English Online
City / Town: Winnipeg
Office status: English Online operates remotely at 100%. The Office is closed.
Program status: English Online continues to provide informal language training and settlement support without any changes due to COVID-19.
Client contact: Clients can contact staff via and 1-204-946-5140.
Notes: If any SPOs require assistance on running remotely, English Online can help.
Name of program: Enhanced English Skills for Employment (EESE)
City / Town: Winnipeg
Office status: Working remotely
Program status: We continue to operate our current classes online.
Client contact: Our email is active and our phone messages are checked. Facebook and Website updated regularly.
Notes: We will continue to offer our classes on line. See website for details (
Name of program: Family Dynamics: Family Supports for Refugees / NISW program in South- South West Winnipeg
City / Town: Winnipeg
Office status: Our office will be closed to walk in clients. Staff are working remotely and available to clients by phone and if needed in person. All staff can be reached by email and phone.
Program status: Case management supports are continuing. All NISW groups are cancelled
Client contact: Clients have all been contacted by their case managers and have a plan for support. Regular contact will be kept with clients. Case managers can be contacted for support as needed.
Notes: To ensure the safety of our staff we are screening using the same questions as the Health Care Centres prior to any direct work with clients. We are prioritizing urgent needs during this time (health, mental health, financial, food, medicine, safety).
Name of program: Immigrant Centre Manitoba – all programs
City / Town: Winnipeg, Manitoba
Office status:
Physical office closed, all staff working remotely via email, phone and/or through virtual platforms.
Program status: Immigrant Centre has resumed in-person services for all clients (only one person per family). New and existing clients can come to 100 Adelaide St. during our temporary office hours: Monday to Friday, 8:30 am to 4:30 pm.

Our centre will be closed to in-person services after 4:30 pm and on Saturdays. However, some of our online services and courses after 4:30 pm or on Saturdays will remain available during our temporary office hours, including our .

Immigrant Centre Manitoba is once again accepting in-person appointments in addition to our phone and virtual appointments for Employment Services. Contact Amie Membreno at 204-943-9969 9 (ext 249) or to schedule an appointment with an Employment Facilitator.
Client contact: Front desk available at , and new client registration available at Settlement and Employment clients should email their Facilitators. Clients registered for workshops and classes (except for AEC) can email the manager who registered them. All other clients are asked to monitor our website and social media accounts for updates.
Notes: We created a page with useful information for newcomers, updated daily:
Name of program: Immigration Partnership Winnipeg
City / Town: Winnipeg
Office status: Staff working remotely
Program status: Indirect services continuing, and meetings will take place over the phone or via video-conferencing
Client contact: n/a
Name of program: Interlake Immigrant Settlement Services
City / Town: Interlake
Office status: Office is closed, signs on the door with phone # that they can still receive services. staff working remotely.
Program status:
Client contact: Clients will continue to phone call and email.
Notes: As Interlake Immigrant Settlement Services did not get funding after March 31st 2020. Program will not continue after April 1
Name of program: IRCOM (Immigrant and Refugee Community Organization of Manitoba)
City / Town: Winnipeg
Office status: IRCOM’s main offices are now open to the public from 9 am – 5 pm, Monday to Friday. Our phone line also remains open weekdays from Monday-Friday, 9am – 5pm. To contact us, please call 204-943-8765 or email A new staff directory of phone numbers can also be found on
Program status: IRCOM is expanding our in-person services for vulnerable clients, while retaining a certain level of remote services.

IRCOM has created a new program to address gaps due to the COVID-19 Pandemic:

Essential Needs:

  • For IRCOM tenants (at present). Food hampers and essential needs hampers (hygiene items, diapers, formula, etc.) are dropped off at tenants’ doorsteps, for those facing income/food security challenges. Donations of food and other essential items are accepted, call 204-943-8765.

After School Programs

IRCOM ASP staff continue virtual and limited in-person homework assistance, youth employment and leadership support, and book club meetings for individuals and small groups until June 19th.

IRCOM ASP staff continue to connect with schools/teachers to coordinate and support school-based learning plans.

Staff have continued wellness check-ins and contactless distribution of donated devices to youth lacking technology, and distribution of activities packages to tenant children (crayons, colouring, games, etc.) Summer programming will start on July 2nd and end on August 28th.

ASP athletic programs, such as organized soccer, will not be registered with the league, but will have in-house training. All other athletics on hold until Phase 3 is released.

Newcomer Literacy Initiative

  • Assignments are sent virtually to current students (continuing PBLA)
  • Teachers contact students 2-4 times a week with calls, videos, activities or messages
  • Teachers are dropping off learning packages and binders to higher CLB levels (3/4)
  • Staff are helping students access technology

Asset and Capacity Building Program

  • Income tax services will be by appointment only, and take place by phone, app, or online with newcomers who meet criteria
  • Money Management Training continues remotely RESP workshops will occur in groups of less than 10 people Registered
  • Asset Building Program/Money Management Training and Matched Saving participants will receive homework in the mail.
  • Potential Saving Circle and Individual Development Account applicants will be called to arrange one-on-one application meetings
  • Help with access to benefits such as the CERB, EI, EIA, will continue remotely and in-person (limited), as well as ID support and CRA My Account trouble shooting
  • To make a referral or appointment, please contact: Amal at 204-306-9849; Rania at 204-306-9851; Shalini at 204-306-9852;


  • Eligibility for IRCOM tenancy has changed. Applicants must have arrived in Canada less than 12 months ago, as opposed to our previous 6 month policy. Providing housing to vulnerable refugee families will always be an essential service for IRCOM.
  • Help with move-ins/move-outs, suite repairs/ maintenance will continue along with new tenant lease signings
  • All duties required for the operation of IRCOM House will continue in as safe and efficient manner as possible.

Volunteer and Community Service Program and Common Ground Project

  • IRCOM continues to accept volunteers. Virtual and limited in-person volunteering opportunities available, apply online at
  • Technology Support is being provided by appointment to tenants, families, and youth. To address the intense technical knowledge gap, IRCOM is providing 1-on-1 help to families with basic tech support needs.
  • IRCOM staff continue to issue communication updates to current volunteer pool
  • Staff will provide support to international practicum students as the situation evolves
  • Virtual connection with Indigenous communities through Common Ground will continue In-person. Common Ground events and activities are being planned subject to social distancing protocols.

Greening Program

  • Planning for the garden plots has begun and tenants will start gardening in June
  • Previous tenants and volunteers will run the program in accordance with the safety measures as indicated by the province
  • Donations of seeds and soil are welcome

Child Care Program

  • Limited child care services will be provided over summer in small groups.
  • A YouTube channel has been developed for tenants’ and non-tenants’ children, uploaded with stories, activities (new content 2x per week)
  • IRCOM staff have continued contactless distribution of activities packages to IRCOM tenant’s children and EAL student’s children in community (word searches, crafts kits)

Community Resource Program

  • Remote case management and high needs support for tenants (regular or frequent contact depending on the family)
  • Limited in-person new tenant orientation, office drop-ins, meetings, Needs Assessments and referrals, accompaniment to appointments.
  • Essential needs (food hampers, diapers, etc.) are being determined and distributed to tenants by donation
  • Parenting programs, Women’s Hi Tea, Men’s BBQ will be delivered to small groups
  • Early Childhood Development Hub (in partnership with Freight House Early Learning and Care) (ECD Hub) will resume on June 8,2020, at half capacity (8 preschoolers and one infant).
  • Neighbourhood Watch begins for spring/summer, outdoors only
  • IRCOM’s High Needs Support Team (cross-departmental team focused on crisis intervention)
  • Crisis intervention by phone and referral to emergency services if needed
  • On call 24-hour coverage for after-hours emergencies at IRCOM
  • In-person supportive counselling, in-person crisis intervention, accompaniment, in-person life-skills (for high-needs tenants and youth) where required
Client contact: To contact us, please call 204-943-8765 or email A new staff directory of direct phone numbers can also be found on
Name of program: Jewish Child and Family Service – Settlement Services
City / Town: Winnipeg
Office status: Staff working remotely, receiving phone calls and emails
Program status: No in person contact, however we are available to be in contact by phone or electronically (zoom, facetime, etc)
Client contact: Phone our main agency line (204) 477-7430 or by email
Name of program: Klinic Community Health
City / Town: Manitoba
Office status:
Program status: Offering health care and counseling appointments over the phone. Seeing clients in person for health services appointments at 870 Portage Avenue when necessary.
Client contact: If you are a client of Klinic or want to access one of their drop-in programs, please call 204-784-4090
Name of program: Manitoba Interfaith Immigration Council (MIIC): Settlement, Life Skills, In-Canada Protection Program, One Year Window, Private Sponsorship of Refugees Program
City / Town: Winnipeg, rural Manitoba
Office status: Office closed; Receiving email inquiries at
Program status: Services are being provided remotely through the use of telephone, computer and other technology methods.
Client contact: Email:
Name of program: Manitoba Possible – Newcomer Navigation and Support Program (aka. The EthnoCultural Program)
City / Town: Winnipeg
Office status: Our office is open with some staff available. Most staff are working remotely and checking messages and contacting clients as much as possible. We re-assess daily, as information is made available by the Manitoba Provincial Government.
Program status: The Newcomer Navigation and Support Unit, (aka the EthnoCultural program) is continuing. The program staff are in contact with their clients on a daily basis, checking in with them to problem solve solutions to issues they are facing, provide information on where to find resources on the current situation and be there to listen to their concerns.
Client contact: Current clients of the program have direct access to our team to access supports. For new referrals please contact Traicy Robertson, the program Supervisor, at or leave a voice mail at 204 975-3121. Our goal is to try to return all calls to this number on the day they are made.
Notes: We have done our best to contact all clients who had appointments to cancel, and once this is done, we will call everyone to rebook
Name of program: Manitoba Start
City / Town: Winnipeg
Office status: Receiving phone & e-mail inquiries.
Program status: We have made the difficult decision to suspend in-person service delivery and training sessions in order to support social distancing efforts in Manitoba.

We will still continue to provide services through the use of phone, computer and other technology methods.

Client contact: Newcomer Clients: We encourage you to connect with your Career Coaches and Job Developers via email or office phone (or the general phone line) To register for Manitoba Start services or for general inquiries, email or phone 204-944-8833 Continue to check our website for current job postings and live-broadcasted events
Notes: Please phone or email Manitoba Start and we will return your inquiries within 24 hours. We will be making efforts to provide technical support/connection, home-based learning materials and some online content to our current clients both newcomers and businesses. Please continue to monitor our website for updates @
Name of program: MFL Occupational Health Centre – Cross Cultural Community Development Program
City / Town: Winnipeg, Manitoba
Office status: Open Monday to Friday 9:00 am – 5:00 pm with the minimum number of staff, only for essential services. Phone help provides for work-related injures, hazards and diseases during working hours.
Program status: Over the phone inquiries and crisis, counseling continue for newcomers on work-related issues, injuries, and resources.
Client contact: Counsellor : Phone: 204 – 926 – 7908 or email
Name of program: Mount Carmel Clinic
City / Town: Winnipeg, Manitoba
Office status: Office open for distribution of food, harm reduction and hygiene supplies. Staff on-site.
Program status: Working on establishing virtual group capacity
Client contact: Call intake line 2045899477
Name of program: Mosaic Newcomer Family Resources Network
City / Town: Winnipeg
Office status: Office is closed. Staff working remotely. Main phone number will redirect to off site reception
Program status: Reception – calls to our main number will be redirected to off site reception. All calls will be forwarded to the appropriate person. We will still be providing settlement services I&O by phone, app, or email.

LINC – each teacher has set up a WhatsApp group with their students. Higher level doing zoom classes, lower levels prepping and delivering take home materials. Using ESL library

CNC – ECEs and CCAs are making videos of themselves reading stories and posting on our website and You Tube channel, staff are sewing doll clothes, making felt stories, and other materials, also helping with interpretation when needed.

HIPPY – home visitors are contacting all of their families through WhatsApp and doing the visits using the app

Family Programs – facilitators are going to attempt to continue with programs, using zoom to deliver as many programs as possible and share on our website and our You Tube channel. We are coming up with resources for parents, things to do with your kids, how to talk to your kids about COVID 19 in different languages.


Client contact: Our settlement workers are in touch with their existing clients, and will continue to check in. Teachers are in touch with their students and will check in and refer to our settlement workers as needed. Our office can be open for emergencies, for example if someone is escaping a dangerous home situation and needs an emergency place to go.
Notes: We’re posting a lot on our website under NEWS. We’re posting fun stuff, videos and resources for parents.
Name of program: Neepawa Settlement Services
City / Town: Neepawa
Office status: Office staffed/rotation work at home/only seeing clients for crisis issues
Program status: Continuing with settlement programs and language classes (virtual)
Client contact: Using video chat/email/ Facebook/phone
Name of program: Newcomer Employment & Education Development Services (N.E.E.D.S.) Inc.
City / Town: Winnipeg
Office status: NEEDS Centre offices are closed, but all staff are working remotely and available by both work phone and e-mail to support clients and other stakeholders during this time.
Program status: As things are rapidly changing with COVID-19, NEEDS is updating program supports as needed. NEEDS Centre continues to provide all programming remotely. At present NEEDS is providing interpretation supports to schools and remote homework support to newcomers children and youth in grades 1-12.

  • Our After School Program resumed program activities which include computer class (Monday), post secondary bridging Program (Tuesday), boys and girls club (Wednesday) and our English language club (Thursday.
  • Our Employment program is running remote employment support to client which includes: Referrals to government assistance programs (CERB, EI, EIA) for clients experiencing job loss or reduced ours, job searching support, support applying for jobs online and online learning.
  • Our After School Program, Employment Program and SWIS program continue to provide psychosocial support to all clients as well as providing one on one and small group support to clients through phone calls, e-mail, google classroom, Zoom, FaceTime and social media.
Client contact: Please check our NEEDS Centre website ( and social media pages which has update staff contact information. Staff are working and available to be reached at their work phone or by e-mail during this time.
Name of program: New Journey Housing
City / Town: Winnipeg
Office status:
NJH is offering services both in person and remotely. The NJH office is open Monday-Friday from 10am-3pm for walk ins. Appointments are still preferred so please call or email 204-942-2238 You can also contact your housing advisor directly via email. Contact info HERE
Program status: Workshops are currently only being offered online via Zoom. Follow on Instagram or Facebook or sign up for emails ( know upcoming dates.
Housing Advisors – available for supports via phone, email, video calls or in person when needed.
Income tax clinics – in person tax filing in cancelled but Electronic Drop Off is now being offered. Even though the tax deadline was June 1, 2020 we will still help file taxes throughout the year.  More info here
Client contact: Main contact: 204-942-2238


All staff info listed here

Name of program: North West Regional Immigrant Services Inc (previously Swan Valley Settlement and Immigrant services)
City / Town: Swan River and The Pas
Office status: Closed, all staff working form home and only seeing in person urgent queries.
Program status: All program events cancelled until further notice
Client contact: Our cell phones are published on Facebook, they can also Facebook message. The office phones are not being monitored regularly for messages
Name of program: Opportunities for Employment (OFE)
City / Town: Winnipeg
Office status: WE ARE OPEN.  In-Person Services resumed on a scheduled basis on June 10, 2020

To focus on safely providing assistance amidst COVID-19, all our services are currently by appointment only.  Please call us at (204) 925-3490, or email us at or chat with one of our Service Advisors to set up an appointment prior to coming to our office. What you need to know about returning to OFE:  Welcome back to OFE – Read More.

Program status: We are continuing to provide a full-range of support.  Staff are working on-site to assist over 500 Job Seekers.  Intake applications are being received.
Client contact: Please speak with your Employment Consultant to find out how you can access in-person service at OFE in the coming weeks.  General inquiries and contact information are available at or by phoning 204-925-3490. A live chat feature is available on our website at during business hours.
Name of program: Pluri-elles
City / Town: Winnipeg, Manitoba
Office status: Pluri-elles sera fermé jusqu’au 14 avril pour répondre aux demandes du gouvernement.
Program status: Nous vous offrons tout de même plusieurs de nos services par courriel: en counselling, en emploi, REDI, en Alphabétisation, Services aux aînés et autres personnes
Client contact: Laissez votre nom, votre numéro de téléphone à nos professionnelles et elles vous contacteront.

Danica Audette (

Mikayla Ritchot (

Chantal Carrière-Khan (

Erika Tétrault (

Gratuit et confidentiel.

Name of program: Portage la Prairie Local Immigration Partnership
City / Town: Portage la Prairie
Office status: Office is closed, working remotely, receiving email and phone calls
Program status: The LIP is continuing but meetings will be held electronically
Client contact: Don’t really have clients but folks can reach me at 204.240.2871 or at
Name of program: Professional English Group (PEG) Canada – Canadian Culture and Communication for Nurses (CCCN)
City / Town: Manitoba and beyond
Office status: Business as usual (services are always exclusively online from home offices)
Program status: This CCCN session wraps up March 27, which concludes our funded work with MNU. New CCCN session begins April 27 at a cost-recovery fee.
Client contact: / Website:
Notes: Thinking of all of you during this chaotic time. Moving to an online format and not sure how to start? Please reach out. No sales pitch or cost to talk! We’re all in this together for the same purpose and happy to share lessons learned.
Name of program: Red River College Language Training Centre
City / Town: Winnipeg
Office status: Office closed
Program status: Programs are continuing 100% alternate remote delivery
Client contact:
Name of program: Regional Connections
City / Town: Winkler, Morden, Altona
Office status: Winkler & Altona open. Morden closed. All staff not in-office are working from home. Contact at 204-325-4059 or will be directed to the appropriate staff person.
Program status: In-person English classes and group activities are cancelled. Online English classes are continuing. Remote service delivery in all programs is continuing.
Client contact: All inquiries: 204-325-4059 or
Name of program: River East Transcona Immigrant Services (RETIS)
City / Town: Winnipeg
Office status: Office sites are closed to in person visits, limited staff, some staff working remotely  , receiving phone and emails. Spring Break all staff off the week of March 30-April 3.
Program status: Adult language classes and CNC program have been suspended.  We are continuing communication with families with ideas and things to do at home with their children. Touching base by emails and phone calls to support, and provide updates and information with clients.
Client contact: Clients have access to settlement office number 204-339-1984 and settlement workers cell numbers.
Name of program: SEEDs Winnipeg
City / Town: Winnipeg
Office status: Closed
Program status:

Filing your taxes

We are able to provide low contact tax filing assistance. Please call us at 204-927-9945 or email to find out more.

Getting Identification

We are able to provide low contact ID supports services. Please call us at 204-927-9945 or email to find out more. If you were already working with a SEED staff member on obtaining ID and have any questions, please call them on their direct line. You can find the phone numbers of SEED staff members on our website:

Money Management Training

MMT sessions have been re-launched online. All participants currently registered in a MMT session have been contacted. If you are interested in attending MMT, please email

Matched Savings Programs

SEED is currently accepting applications for the Saving Circle and IDA programs. At this time, we are only able to accept participants that would be able to participate in the online Money Management Training sessions. Please see the program pages for full program qualification requirements and information.

If you are a current program participant with questions about cash-outs, account withdrawals, or MMT, please call your coordinator directly or leave a voicemail at 204-927-9935 or email

Recognition Counts

If you have an appointment scheduled with one of our Recognition Counts staff members, please leave a voicemail at 204-927-9935 or email

Business & Enterprise Support & Training (BEST)

If you are a current or past SEED Winnipeg business training program client and need help accessing COVID business-related or other income and social supports, please email to arrange a video or phone meeting.

Immigrant Women Exploring Business

Our Immigrant Women Exploring Business program planned for Spring 2020 has been postponed. Stay tuned this summer when we start recruiting people for our online Fall Immigrant Business & Enterprise Support Training program and Business & Enterprise Support Training program.

Client contact: Staff are still able to access to their email and voicemail messages. If you have any questions and are not sure which SEED staff member to contact, please leave a voicemail at 204-927-9935 or email and your message will be forwarded to the appropriate staff member.
Name of program: Seven Oaks Immigrant Services
City / Town: North West Winnipeg
Office status: Office is open 9-3:30 Mon-Fri but limited to essential services. All other services receiving phone calls and emails. Updating and connecting on social media regularly. All other staff are working remotely and keeping in daily contact with students, clients and the team.
Program status: Settlement Workers and SWIS are connecting with clients/students daily by phone or remotely, running virtual sessions and dropping off resources to families in need. ESL classes are running via phone and various platforms from zoom to Whats App, and students can pick up and drop off materials. Interpretation and translation services offered for clients, families and school staff.
Client contact: Phone: 204-697-5967 (930 Jefferson), or 204-632-1716 (950 Jefferson)
Email: or staff email
Call for any reason. If your are in crisis you can call or come by if you are healthy and have not travelled or live with someone who has covid-19.
Visit our Facebook or Instagram. 
Name of program: Sexuality Education Resource Centre (SERC)
City / Town: Winnipeg, Brandon
Office status: Both SERC Winnipeg and Brandon offices are both temporarily closed to in-person visits.
Program status: We have also temporarily suspended in-person training and workshops.
Client contact: Staff are available via email at in Winnipeg and in Brandon, or via their personal SERC email addresses.
Name of program: The Salvation Army Barbara Mitchell Family Resource Centre – Life & Employability Enhancement Program (LEEP)
City / Town: Winnipeg
Office status: The Salvation Army Barbara Mitchell Family Resource Centre is closed till May 30, 2020
Program status: To keep the program delivery on track, we started our first online session on May 4th, 2020. We use ZOOM teleconferencing for delivering the topics covered in class and personal coaching. Hopefully, the work placement for this group will start in June in a regular way. Please, advise your clients (refugees under 30 y.o.) looking for their first employment in Canada to connect with us via email: or by calling 204-297-5833
Client contact: Email:, LEEP cell:204-297-5833
Name of program: Thompson Newcomers Settlement Services
City / Town: Thompson
Office status: Office is closed to all in-person services. Settlement Services Coordinator continues to assist clients via email and phone. Phone calls and emails are still being responded to daily.
Program status: All group workshops postponed until further notice.
Client contact: E-mail:    Phone: 204-677-1495
Name of program: Université de Saint-Boniface – CLIC
City / Town: Winnipeg
Office status: USB campus is closed yet as of March 24, however, nearly every staff member is working remotely. We are continuing to run our programs to the best of our ability from a distance.
Program status: We are working on delivering our Spring session classes through distance learning.
Client contact: Our clients can communicate with us as they always have – by email or phone.
Name of program: WELARC
City / Town: Winnipeg
Office status: Closed – staff are monitoring phone and email
Program status: All in person contact has been cancelled
Client contact: Phone messages at 204-943-5387 and are being monitored
Notes: We have done our best to contact all clients who had appointments to cancel, and once this is done, we will call everyone to rebook
Name of program: Westman Immigration Services
City / Town: Brandon
Office status: Our office is open Monday through Thursday, 9 a.m. to 5 p.m. and Friday 9 a.m. to 4:30 p.m. Staff are working on site. However, all clients requiring service must call or email to make an appointment and will be screened at reception. No walk in appointments.
Program status: Programs are continuing online/remotely wherever possible. Please visit our website or watch social media for program and registration updates.
Client contact: Phone 204-727-6031; Email
Name of program: Winnipeg School Division
City / Town: Winnipeg
Office status: Working remotely
Program status: Continuing
Client contact: Daily contact is recommended.
Name of program: YMCA YWCA of Winnipeg Newcomer Services
City / Town: Winnipeg
Office status: Office closed, staff working remotely, receiving phone and email inquiries
Program status: LINC classes continue to be offered remotely. Newcomer Youth Wellness Program has switched to an online delivery mode as well & is using social media to share content related to mental health, coping, physical wellness, and social connection during physical distancing.
Client contact: Current clients can contact staff by email or phone with regard to normal programming or requests for support or referrals.